Amex Vacation bailed out on me when I missed my link!

When Robin Swartz missed her airline link, Amex Travel should really have reimbursed her out-of-pocket expenses. But the agency’s delays remaining her request grounded — till Elliott Advocacy stepped in. Regretably, Swartz manufactured several self-advocacy errors although bringing her reimbursement in for a landing. Her scenario is a reminder of […]

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