Myer is embarking on a “huge store technological innovation transformation” over the up coming 18 months that will see it modernise its cell gadget fleet and deploy four new software program apps for personnel to use.
Standard supervisor of retail operations Gary Stones disclosed the system of perform in a online video printed by handheld laptop maker Zebra Technologies to social media this 7 days.
Stones claimed the plan of works would cover updates to Myer’s level-of-sale devices, as very well as to a mobility system fleet made use of by “over 10,000 crew members”.
“It’s a sizeable financial commitment for Myer … that will in the end circulation via to gains for our consumers,” Stones claimed in the video.
“It’s important we get this correct. It’s an investment decision we’re earning in excess of the future 12-18 months with some 3600 mobility units that will be rolled out to around 10,000 crew users.
“It’s not just about the devices – we’ll also be rolling out four manufacturer new apps that our crew customers will be employing to do activities this kind of as stocktake, rate marking, electronic receiving and dispatch, and also all of our fulfilment pursuits in our outlets.”
The retailer is established to deploy a new fleet of smartphone-like Zebra TC57X cell computer systems.
It is also “looking to deploy” Zebra’s workforce connect system “which will permit thrust-to-speak radio functionality and permit our staff users to be equipped to converse with just about every other on-the-fly,” Stones stated.
“In addition to that, we’re also seeking at the TC57X mobility machine to be capable to exchange our telephony solution for our staff customers as properly.”
Stones stated the retailer also needed to build know-how foundations that would enable it to adopt distinctive in-retail outlet transactional models down the monitor.
“We’re wanting to be equipped to situation ourselves so that when the time is proper, we can use our mobility gadgets to grow into m-commerce and mobile issue-of-sale functionality down the keep track of,” Stones claimed.
Until then, Stones stated Myer is working to a approach that is supposed to make the perform of retail team a lot easier – “reducing the amount of time that staff users are spending on aid pursuits, [so they can] commit additional time with purchaser-experiencing pursuits and putting our shoppers initially.”
The retail outlet technological innovation transformation will come only a thirty day period just after the retailer mentioned it is also investing to “supercharge” its on the web functions as effectively.