Professional and trustworthy Forex brokers are one thing that always brings delight to a trader. If you’re a seasoned trader, you already know how difficult it is to find a business that is both transparent and client-focused. That’s why I am so ecstatic when I came across a broker like that.
I just struck gold in the Forex market and discovered a real treasure. So, I took the liberty of focusing all of my attention on evaluating the quality of service, and let me tell you right now, Golden-Gate is a location that will compel you to return after your first visit.
Before I start with this review, there’s something I need to talk about first. Golden Gate immediately stood out among the crowd for me, and there’s a reason for it. To begin with, this isn’t simply another business that tries to deceive you and take your money. Instead, the entire staff will be there for you that is just one click away from their Live Chat icon. This way you are always connected with them whenever you face an issue.
You’ll also see in this review why this broker caught my attention. Firstly, when I first landed on this page and scrolled down to the Terms and Conditions page, I was amazed to see how transparent this platform is with its policies. I’ve had a lot of experience with the Forex market throughout the years. I’ve met a variety of brokers and learned not to take any risks. So, if I appreciate the website’s responsiveness, I go directly into the Terms and Conditions and examine each line.
Most of the time, I faced such brokers where I was not compelled by their policies and did not stand up to what they were offering. But things took an unexpected turn this time because I couldn’t uncover any reason to believe that Golden-Gate is a shady broker. Every term is defined and written in simple terms for any level of the trader to understand. There is a section dedicated to commissions, so I didn’t have to worry about the hidden costs or unpleasant surprises while trading.
Golden-Gate went from zero to five on my imagined scale following a thorough examination of those Terms and Conditions. So, let’s speak about some of the other factors that boosted this broker’s score to a perfect 10.
I believe that this platform is perfect for anyone who loves to have a variety of account types in a trading platform. Golden-Gate provides a variety of account types that gives traders several options to choose from based on their trading preference and degree of expertise. To choose an appropriate account for me, I went straight to their representatives via call, by the way, which is a great way to approach them. I had a long and very informative conversation with them where they suggested the best-suited account type for me and my needs.
I have a strong belief that trading conditions vary depending on the account you pick, but even the smallest account will provide you with sufficient funds to get started. I am talking about market analysis, high leverage, and a little starting deposit. If you’re a newbie, that’s more than enough for a novice.
I am happy with this department of Golden-Gate because this broker doesn’t just cater to expert traders but also looks after the beginners who need the assistance the most.
As a Trading Platform:
Everything that a trader needs like a secure platform, fast, and simple internet trading, and a fast server as well, all these features are encouraged and delivered by Golden-Gate. Because the trading platform is web-based, it saves a lot of time. There is no need to install or download any applications. As a bonus, you may open a website in a browser on any device and begin trading. As a result, practicality is a significant element of this broker.
What I like about this platform is that most of the basic stuff like the information related to policies they follow, What kind of account types are offered? How does the trading chart look? And what features and services are provided by this broker? Everything is accessible to everyone. And by everyone, I mean even the non-members. This kind of transparency won my heart and I became a loyal customer of this platform.
Deposit and Withdrawal:
It’s time to talk about the money now that I have mentioned almost everything there is to know about account types and trading platforms. First and foremost, is this platform safe for your money? Well, let me tell you that this isn’t something to be concerned about especially once you go through their terms and conditions and all the policies this platform follows to ensure a safe environment for their traders. Let’s begin with the most fundamental element: the SSL certificate. Because Golden Gate has one, you can be certain that your credit card information is secure.
Aside from credit cards, I had the option to use a Bank Wire Transfer, and VLoad to make a deposit. Because the conditions are the same, I was able to choose the technique that was most convenient for me. There are no deposit fees, and so, my resources were available immediately. That’s pretty much all I have to say about deposits. Everything runs well, and you won’t have to waste a single second of your time on protocols. Besides that throughout my journey with this platform, I have not come across any problems related to deposits and that is a major plus point for any trader.
When it comes to withdrawals, this is a topic about which I have a lot to say. Every expert broker understands that you may feel compelled to withdraw all of your profits right away, just in case. Golden Gate, on the other hand, is a broker that provides a certain level of security and does not put you under any pressure. However, you must authenticate your identity before making any withdrawals. This is a standard procedure for ensuring the security of your cash. You will need to prepare and transmit some documents for evaluation. The withdrawal process will begin once they have confirmed that the account belongs to you.
Charts and Tools:
One of the main reasons I always tend to move onto new trading platforms is because some trading platforms do not upgrade their tools and especially charts. The industry is fiercely competitive, with a slew of new platforms appearing every day. Although most of them use the same standardized tools for trade data analysis, Golden-Gate has been able to build cutting-edge smart solutions for its clients. I love how their trading tools and features are up-to-date.
Another important feature of this trading platform is the chart, which aids in the evaluation of trade data. Golden-Gate has a colorful chart with several custom customization choices. I had the option of choosing a chart interval, chart type, and chart indicators. Even though Candlestick was the default chart type, I was still able to select the Line chart for my trading sessions. There are adequate instructional resources to guide newcomers through trade procedures, but there is no direct help link. So, if you have any questions, you’ll have to return to the main page to contact customer service. This might be inconvenient at times because it means you’ll have to terminate your trading session.
Golden-quick Gate’s order execution and competitive spreads might help you ignore some of its flaws. That is exactly what it boils down to balancing the benefits and drawbacks to determine whether the platform is worth the money.
To round up this Golden Gate review, I want to discuss my good experience with customer service. When it comes to assistance, responsiveness is one of the most crucial factors. To me, politeness is meaningless if I don’t get a response five days after I post a question. So, if a broker wants to be on my shortlist of favorable evaluations, it must have a good staff that is readily available to get to my inquiries as soon as possible.
For the time being, Golden Gate has given four distinct contact options. I had the option to contact them on the phone to speak with someone personally or send a message via Live Chat, web form, or email, depending on what I prefer at any given time. In any case, any of these approaches are effective.
I picked the Live Chat option when I was facing a minor issue and had some inquiries. I didn’t have many questions to ask customer service personnel because this broker described everything so well on the website. In my inquiry, I wanted to know something about the account and so, I sent a message to them. I was met by one of the agents in less than a minute, and we began our conversation. We conversed for a few minutes, and the agent was kind the entire time. Every issue I had was answered, and all I could do was thank them for their assistance.
As you can see, if a problem arises, Golden Gate has a whole staff ready to assist you and resolve any issue fast. Whether it is a minor issue or something major, the representatives are quick to respond and are here to thoroughly help you out.
When I want to write a review of a certain broker, I prefer to look at existing articles on that firm. This time, I was taken aback since all of the reviews were very positive. To be honest, I was skeptical at first, but I quickly discovered there was a good reason for all those glowing ratings. All I have to say about this platform is that it is a haven for any trader out there.
Disclaimer: This review is written from my own experience and my self-knowledge only and this is not a recommendation.